Our Service Commitment
We want our relationship with you to last as long as your software solution. And since we make solutions for the life of your business, that’s a long time. In other words, we’re committed to you for the long haul. It’s an old-fashioned approach for a technology company. But that’s what we think customer service should be.
Keep Your Software Running At Optimal Performance
You have a lot to worry and think about on a daily basis. Software upkeep needn’t be one of them. Our extensive, high-quality support and service offerings make sure you always have an expert to call when you need to resolve a technical issue. Our business partners or professional services group can provide you with customization help if and when you need it. And we offer an easy-on-the-budget plan to help you stay on the most current version of your software.
Software Maintenance
Maximize your software investment by keeping that software up-to-date, effortlessly and cost-effectively.
Payroll Update Plans
Perform payroll in-house with a Payroll Plan Update subscription.
Online Support Now available free to all users
Knowledgebase, our free technical resource library, provides online access to a wealth of information about your system.
Telephone Support
Whenever you need help with your Sage Pro solution, you’ve got someone to call.
Customer Support Policy
Our customer support team is available to assist you with your Sage product. For clarification of our customer support, please take a moment to review our customer support policy.
Sage Software Support Resource Guide
Are you looking for assistance but unsure of the right resource for your issue? The Sage Software Support Resource Guide was designed to guide you to the right resource to assist you with your issue.
Professional Services
Your business partner or our professional services group can provide you with on-site training, in-depth consulting, or high-touch technical help.
Awards and Accolades
Our commitment to quality customer service has been recognized with SCP certification from the Service Compatibility and Performance and STAR (Software Technical Assistance Recognition).
